Internet Explorer 8.0 Beta 2 and Exchange 2003 OWA Problem

Scenario:

An advanced user from one of the company with which I have maintenance contract called me yesterday, asking for an advice. He was complaining that he cannot access OWA anymore since he has upgraded his Internet Explorer from version 7.0 to version 8.0 Beta 2. He was using Vista, and explained that he read in a local PC magazine that IE8 B2 is very stable version and listened to author’s advice to upgrade his “old” version of IE 7.0 to version 8.0 as soon as possible….;)…nice….!

Everything worked fine, except that he couldn’t access OWA anymore. Logon screen was appearing, but upon successful logon IE8 kept crashing.

Reason:

Have no idea…but Google showed me that I am not the first one complaining, there were few users out there with similar problem.

Solution:

So, I adviced him to uninstall IE 8.0. But…not long after, he called me again saying that there is no Internet Explorer 8.0 or something similar under Vista’s Control Panel “Program and Features” ?

Well, of course...;), because Internet Explorer 8.0 is not a “Program” anymore, it is now update to Windows, so I told him to click on “View installed updates” on the top left corner of Vista’s Control Panel “Program and Features”, and uninstall it from there….:)

Conclusions/Advices:

1.    Wait for the final release of Internet Explorer 8.0, especially in production environments.

2.    Don’t believe in articles you read in local PC magazines...;)